Please read through the below conditions – by making a reservation with us, you are agreeing to the booking conditions as set out below.
Deposit & Cancellations
A debit or credit card is required in order to secure your reservation.
If booking over the phone or via email, no payment is taken on the card at the time of booking, but details will be held in case of cancellation or no-show. If cancelled up to 2 days before the date of arrival, no fee will be charged. If cancelled later, 100% of the stay becomes payable and will be taken on the card.
For bookings made through our website, a deposit equal to the first night’s stay is taken at the time of the booking. The same cancellation policy applies – this deposit is refunded for any cancellations or reschedules made more than 2 days before the date of arrival. If a cancellation is made within this period, (2 days before date of arrival), then 100% of the stay becomes payable with the full amount taken on the card (minus the deposit already held).
Check-In & Check-Out
While check-in is from 3:00pm on your day of arrival, please feel free to arrive at your convenience, as luggage can be stored until your room is available. If you foresee yourself arriving later than 6:00pm, please let us know in advance.
Check-out is by 11:00am on your day of departure. Use of a car parking space after this time is by arrangement only.
The guest house is completely non-smoking. Guests are welcome to smoke on the river terrace, away from the building.
Children are welcome to stay at The Lyn Valley Guest House, and cots & high-chairs are available on request. Parents are responsible for their children at all times.
If booking online, please reserve the room for the correct number of children who will be staying – please contact us directly if you cannot find an appropriate option.
Due to the nature of the guest house, we regret that is it not suitable for pets.
The Lyn Valley Guest House has a car park for the exclusive use of guests. Parking is complimentary for the duration of your stay. Please ensure that you are no longer occupying the space after check-out on your day of departure, unless previously arranged otherwise.
Please be mindful of children & customers around the river terrace when using the driveway.
In the unlikely event of damage to any item(s) of the guest house or to the fabric of the guest house itself, we reserve the right to charge for any and all costs involved in the cleaning, repair or replacement of such item, using the card details provided during reservation.