Booking Conditions

Please read through the below conditions – by making a reservation with us, you are agreeing to the booking conditions as set out below.

Deposit & Cancellations

A debit or credit card is required in order to secure your reservation.

If booking over the phone or via email, no payment is taken on the card at the time of booking, but details will be held in case of cancellation or no-show. Our cancellation policy kicks in 2 days before arrival – before this time, any changes or cancellations are free of charge. If cancelled or rescheduled within this period, 100% of the stay becomes payable, and will be taken on the card.

An extension to our usual cancellation policy is currently in place to take into account the current situation around COVID-19. Should you need to cancel your reservation due to symptoms or the need to self-isolate within the cancellation period (2 days before arrival), then we will charge your card, but this amount can be applied towards a rescheduled stay. This is subject to evidence being provided (eg. test booking).

Check-In & Check-Out

While check-in is from 3:00pm on your day of arrival, please feel free to arrive at your convenience, as luggage can be stored until your room is available. If you foresee yourself arriving later than 6:00pm, please let us know in advance.

Check-out is by 11:00am on your day of departure. Use of a car parking space after this time is by arrangement only.

Smoking

The guest house is completely non-smoking. Guests are welcome to smoke on the river terrace, away from the building.

Children

Children are welcome to stay at The Lyn Valley Guest House, and cots & high-chairs are available on request. Parents are responsible for their children at all times.

If booking online, please reserve the room for the correct number of children who will be staying – please contact us directly if you cannot find an appropriate option.

Pets

Due to the nature of the guest house, we regret that is it not suitable for pets.

Car Parking

The Lyn Valley Guest House has a car park for the exclusive use of guests. Parking is complimentary for the duration of your stay. Please ensure that you are no longer occupying the space after check-out on your day of departure, unless previously arranged otherwise.

Please be mindful of children & customers around the river terrace when using the driveway.

Damage

In the unlikely event of damage to any item(s) of the guest house or to the fabric of the guest house itself, we reserve the right to charge for any and all costs involved in the cleaning, repair or replacement of such item, using the card details provided during reservation.