Cleaning Procedures

Please see below for the full list of the extra cleaning procedures we have put into place. Please note, all our cleaning products have been checked and ordered specifically to comply with standards (tested to BS EN1276 & BS EN14476, and 70% alcohol content for hand sanitiser).

Reception & Lobbies / Corridors

  • Door handles sanitised after every arrival to reception
  • Accommodation entrance door handles regularly sanitised
  • Screen in place on the reception desk
  • If pens or card machines are used by guests, sanitised after use

Breakfast Room

  • Table cloths have been removed to allow us to sanitise the tables before use
  • As guests walk through the breakfast room to their rooms when arriving, tables will only be laid after reception closes the day before
  • Chair handles and backs sanitised after use
  • All crockery / cutlery etc is washed in a commercial dishwasher

Guest Lounge

  • All touch points sanitised regularly: light switches, bar and table surfaces, side table surfaces, chair backs / handles, couches, fridge door and handles, used pens and phone

Bedrooms

  • All touch points sanitised: light switches, bedside table, TV remote, taps, flush, door handles, hair dryer handles, wardrobe doors, kettle lid & handle, heater controls, A/C controls, tea/coffee trays, toiletry bottles, decanter
  • Crockery, cutlery and water bottle washed in commercial dishwasher
  • Bed linen and towels professionally laundered at a high heat
  • Bedding (duvets and pillows) sprayed with a disinfectant and used in rotation where possible
  • PPE to be used by housekeeping team (mask, apron and gloves). Gloves are changed after the departing guests’ bedding, rubbish and towels have been removed